How safe are products ordered from 911HealthShop.com?
Our fulfillment team has implemented sanitation and handling procedures that meet or exceed the CDC’s recommendations for the pandemic, COVID-19. Our warehouse sanitizes work surfaces twice daily, and our team is screened every day before reporting to work.
Our company is committed to keeping you safe as we continue to provide you your favorite products through these challenging times.
How long will it take for me to receive my order?
Currently, order fulfillment companies all across the nation have had increased demand for their services. No current eCommerce company is immune to this due to the sheer volume of online orders being placed. Current order processing and preparation times for outgoing order shipments are averaging up to 3 business days.
Please note: By reading the information below, we are not implying that your order will certainly be delayed. Over 95% of packages shipped currently are still arriving within 1-7 business days depending upon the destination address. It is just challenging to predict which delivery areas are or will be affected at any given time.
Our free shipping method utilizes standard shipping services from all major carriers. Normal transit times can range from 1-7 business days. However, currently, all major carriers including, but not limited to, the U.S. Postal Service, DHL, UPS and Fedex have publicly advertised further delays that changes daily. Therefore, anticipate that packages could take a bit longer than usual to arrive at your doorstep. Instead of us speculating exactly how long it might take, it would be more accurate for you to track your order.
Once your order ships, we will email and/or text you your tracking number along with shipping carrier information. You may then check the status of your shipment using the provided information to get real-time status of your shipment. Most shipping carrier's websites also provide free notification services in which you can setup to be notified of the same updates via text and/or email. We highly encourage you to take advantage of enabling those notifications so that you don't have to check status manually.
Please note that our customer service reps will only have access to the same tracking information already provided to you in the tracking email/text sent to you at the time your order ships.
We do offer priority shipping for a an extra fee when checking out. The shipping method utilized is U.S. Priority Mail. Typically, Priority Mail ranges from 2-4 business days. However, during these times, transit times may be extended regardless.
We appreciate your understanding during these uncertain times.