Contact Us – 911HealthShop.com

Contact Us

Please feel free to contact us if you should have any questions, concerns, comments or suggestions. We have setup an online Support Center which you can access here:

http://help.911healthshop.com/

All support tickets are responded to within a 12-hour period within the business week (Monday-Friday, 10AM-5PM Eastern Time). The only reasons we may not respond within this time frame are:

  1. It is a weekend, therefore our office is closed.*
  2. It is an observed holiday, again our office is closed.*
  3. For some odd reason, your support ticket did not come through.

If you submitted a support ticket in which you don't hear from us within the given 24-hour period (barring that it is a business day), there may be a chance that reason #3 happened. In this case, please call us or submit another ticket by clicking here:

http://help.911healthshop.com/